Access to Any Document
VANGUARD Producer is a software tool that extends your automated voice-enabled customer care applications by providing your customers with access to instruction manuals, product warranties and documentation. VANGUARD Producer publishes your existing company documents directly into VoiceXML as Voice Document Files (VDFs), allowing playback control and text navigation. Your digital documents can now be remarkably mobile and targeted to an accessible audience that ranges from savvy road warriors and telematics to the under-served blind and visually impaired.

Publish directly to VoiceXML
Voice Document Files only need to be created once and can be distributed to companies that require accessible CRM solutions. VANGUARD Producer gives you the flexibility to store your VDFs online and access them from any telephone. Voice Document Files are not downloadable to the end-user because they are accessible solely through devices with a speech interface such as the telephone. Just speak a few voice commands into the phone and begin listening to the document.

Mobile CRM Document Solutions
Mobile access to digital documents provides your business with new ways to carry your information anywhere. Using VANGUARD Producer's document conversion software within your business brings new revenue models for your company. VANGUARD Producer enables you to provide your customers with a more flexible solution in which they can access their customer support documents from any telephone. Whether it's forwarding documents without a secretary, cutting and pasting information for later use while on the road, or faxing a manual to your business colleague; VANGUARD Producer brings all these tools to you with an intuitive set of voice commands.

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