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Call
Centers
Voice
enabled call centers are proven to reduce transaction costs
by as much as 90%. If you are considering voice applications
as a way to cut overhead cost, check out our solutions.
Custom
Application Development
At
Voice Web Service, we work with you to develop a rich and
compelling call flow for your call center processes. Our team
of experts can help you incorporate VoiceXML as the foundation
for your new architecture. It's affordable and extendable
towards future technology.
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Customer
Account Management
Let us develop a solution to cut costs, reduce redundancy,
and increase profits through the latest in voice technology.
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Shipping
& Order Status
Want to automate shipping inquiries and order status using
the most natural interface to your business? We can help you
discover how voice can reduce your cost in obtaining shipping
and ordering status with one quick and simple solution.
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Automated
Support Desk
Expand your support from simple call transfers and engage
your customer by giving them the option of asking natural
language questions. Let us help you respond with a natural
voice user interface that mimics the quality of a human behind
the phone.
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Product
& Warranty Information
Providing value added services such as product and warranty
information retrieval invites your customers to call your
automated service again and again. Let us help you add informative
services such as repair and maintenance information, warranty
information, product notifications, and recalls.
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